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Emergency Tips
Water Damage

Useful Information  |  Preventing Further Damage  |  Smoke Damage  |  Vandalism

After water, fire, smoke, or vandalism damage to your home, your prompt action can minimize long-term damage.  The safe and simple steps listed in this brochure can assist you in restoring your home to its pre-loss condition.  Incorrect actions can be costly mistakes.  These "Do's" and "Don'ts" are listed for your information and protection.

Water Damage:


  • Remove as much excess water as possible by mopping and blotting.

  • Remove wet insulation and begin dehumidifying.

  • Turn on air conditioning for maximum drying in summer; heat area to 74- 76 degrees and operate dehumidifier and fans until dry in winter.

  • Remove or prop up wet upholstery cushions for even drying.

  • Wipe up excess water from wood furniture after removal of lamps and tabletop items.

  • Put aluminum foil, china saucers, or wood blocks between furniture legs and wet carpet.

  • Remove all valuables, art objects, paintings, jewelry, etc. to a safe place.

  • Blot wet carpeting with clean white towels and lift draperies off carpet, loop through a coat hanger, and place the hanger on the drapery rod.

  • Remove wet fabrics and dry them as soon as possible.  Hang furs and leather goods to dry separately at room temperature.

Do Not's

  • Do not attempt to use any electrical appliances that have been exposed to water, or to use any appliance while standing on wet floors (tile, carpet, concrete, or vinyl).

  • Do not turn on ceiling fixtures if ceiling is wet - wiring may be damaged.  Keep out of rooms where ceilings are sagging from retained water.

  • Do not use an ordinary household vacuum to remove water
  • Do not go into rooms with standing water if the electricity is still on.
  • Do not lift tacked down carpet without professional help.
  • Do not wait to call for professional help!  Damage from water, mold, and bacteria growth can begin within hours and can be potentially harmful to your health
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